For medical practices

Run the practice. We'll handle the people side.

Admin off your plate, staff issues handled before they turn into drama, and pay and benefits that keep good clinical and front-desk staff from leaving for the hospital.

Find out where you stand or book a 30-minute call

Free self-assessment · about three minutes · plus the first three chapters of the book by email

Medical staff at a practice
Amazon HR bestseller
#1
of outsourced HR
17 years
podcast episodes
224+
companies served
100+
Owners who work with usChurch of God in Christ34 StrongMadonna Learning CenterAgri-Industrial SupplyCedar RidgeFeminist Women's Health CenterReaves Law Firm

Sound familiar?

We remove the bottleneck in your business: your ability to attract and retain talented people.

  • 1

    A physician spends lunch on a scheduling dispute.

  • 2

    The best medical assistant leaves for the hospital system.

  • 3

    The practice administrator is the HR department after hours.

What we do

Built for medical practices.

  • Time back for physicians and administrators
  • Employee relations
  • Pay and benefits that compete with the hospital
  • License and training tracking

From the org chart to termination

Your HR department, fully staffed. Enterprise tools included.

Our experts run all seven pillars of People Processes for you, from the first org chart to an employee's last day. You get the team, the system and the software together.

Everyone knows who does what, and who they report to.

What our experts do

  • Organization design audit
  • Your org chart

Behind every pillar

How we work with you

Three ways to work with us.

Pick the one that fits today. Many clients move to a bigger option as they grow.

Strategic

Owners who keep HR in-house

We find what's wrong, then give your team the plan and an advisor.

From $1,000/month

  • HR Strategic Plan and a 12-month roadmap
  • A senior HR advisor for your internal team
  • Gold Standard audit included
  • PPCL manager training: $900 per manager
More about Strategic

Foundation

Owners who want the essentials handled

We run payroll, benefits, onboarding, offboarding, leave, the handbook and filings, and keep them right.

From $1,650/month

  • A named HR business partner
  • A Monday Brief on everything open
  • Gold Standard audit included
  • PPCL manager training: $900 per manager
More about Foundation

Complete

Owners who want HR run and improved

Everything in Foundation, plus performance, pay, culture and manager training.

From $3,500/month

  • Performance reviews and pay ranges
  • Manager training: the People Processes Certified Leader (PPCL) program
  • Gold Standard audit included
  • PPCL manager training included
More about Complete
Feminist Women's Health Center

Case study

Feminist Women's Health Center

Streamlining OSHA Onboarding

FWHC's cumbersome manual OSHA questionnaire and testing administration consumed significant staff time, creating operational bottlenecks and compliance risks.

  • Substantial time savings
  • Improved compliance tracking
  • More efficient processes
  • Leadership freed for core mission
“This will take a tremendous load off our time. It's so much more efficient.”
— Charisse, FWHC Leadership
Read the Feminist Women's Health Center case study
People Processes Gold Standard Employer badge, Gold level

The Gold Standard

What a Gold Standard employer looks like.

  • Their people stay.
  • Pay is fair and written down.
  • Benefits are a reason to join.
  • Managers people want to work for.
  • No compliance surprises.
  • Everyone knows where the company is going.
Read the full standard
Illustration: the careers page of a company that earned the seal.

FAQ

Questions owners ask.

Do you track licenses and required training?
Yes. We track licenses, certifications and required training, and flag renewals before they lapse. For Feminist Women's Health Center we automated OSHA training, with certificates and manager notifications.
Can we compete with hospital benefits?
Often, yes. We compare your pay and benefits with what the hospital systems offer and quote alternatives. A free benefits quote is a good place to start. Get a free benefits quote
Who handles staff complaints?
We do. Your named HR business partner takes the complaint, investigates when it's needed, documents it and advises you on the outcome, so physicians and your administrator stay out of it.

The Gold Standard self-assessment

Find out where you stand.

Rate your company in ten practice areas. It takes about three minutes, and your full report comes by email with the first three chapters of the book.

Gold Standard self-assessment

See where your company stands against the Gold Standard.

Ten areas, about three minutes.

  • Your level in each of the ten practice areas
  • Your biggest gap, and what good looks like there
  • The first three chapters of the book, free

Your full report and the first three chapters of the book are emailed to you at the end.